This site is presented by ISC Group USA. Our company has been a leader in processing travel documents for travel to Russia for over 16 years. We understand how important correct and timely paperwork is for your travel plans.
Russian passport processing is a complicated bureaucratic process. Even the smallest mistake may cause a consulate's declining your application or extending its processing time.
We take the worry out of the entire process.
ISC Group USA works in close cooperation with the Embassy of the Russian Federation in Washington DC and the Ministry of Foreign Affairs in Russia. We offer Russian passport processing to the Russian citizens residing in the states of Washington Consular District. Our professional customer service consultants will prepare all the necessary forms for you so that they are done exactly in accordance with the consulate’s requirements.
The ready forms will be sent to you by email or fax in order for you to review the information and sign them. We will further consult you on what additional documents you must present in order to make your application complete.
If you choose to process your new Russian Passport or other available documents through our service, you do not need to deal with the consulate or appear in person. You can send all your documents to us by mail instead. Once your new Russian passport is ready, we will forward it to the address of your choice.
Our office is located downtown Chicago and if you live in the area, you may consult with us in person as well as document pick up/drop off to our passport processing office.
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Our team
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Paulina HUBLI
North America Managing Director
Paulina is a Managing Partner of the ISC Travel US office based in Chicago, IL. Paulina founded the US branch of ISC and brought a wealth of her marketing and management experience to the company. She got her MBA from AGSIM Thunderbird and moved along a corporate ladder in international business working for such companies as BBDO Marketing, Polygram, MTV and Euro RSG Tatham. Since ISC opened a US representative office in 2002, Paulina has been instrumental to its success working with corporate partners, developing new products and services and managing the business on a daily basis.
paulina@visatorussia.com
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Elena UZILEVSKIY
Director of Passport Department
Lena has been with ISC Travel since 2004. She manages the Russian Passport Service Division of the company and works closely with the Embassy of the Russian Federation in Washington DC. Elena is an extremely versatile and flexible individual. She has to be meticulously detail oriented while preparing document files for the Embassy and not a single letter or period escapes her attention. At the same time, Elena is the most personable individual dealing with hundreds of different people on a daily basis while providing assistance and a great deal of personal attention to each of the Russian Passport Service customers.
info@russianpassportservice.com
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Olga VELMATOVA
Customer Service Manager
Olga joined ISC Travel in 2008 and proved to be a real asset to the company. Olga has a background in accounting and a bubbly personality. She has to wear two hats in her job. Olga assists ISC corporate clients with their visa and travel arrangements. At the same time, Olga handles customer service for Russian Passport Service clients. It is amazing how she switches from one task to another and one language to another without ever missing a beat.
OVelmatova@russianpassportservice.com
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Inga OSTROVSKA
Customer Service Manager
Inga is working at ISC as a Customer Service Manager. She has a background in psychology which always comes handy when working in the people oriented business. Inga also has a many years of customer service experience and her dedication to resolving potential issues and providing the best possible service to company's customers makes her a real asset to ISC travel.
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